LEGAL

Privacy Policy

Last updated: 6 August 2026

Istmo Group is a strategic consulting firm based in Panama City, Panama. This policy explains what personal data we collect through this website, why we collect it, and the rights you hold over it under Law 81 of 2019 on the Protection of Personal Data of the Republic of Panama and its implementing regulation (Executive Decree 285 of 2021).

Data controller: Istmo Group, Panama City, Panama — [email protected]

1. What we collect

• Contact form. The name, email address, and message you choose to send us. All three are provided voluntarily; without them we cannot reply.
• Language preference. Your choice of English or Spanish is saved in your browser's local storage. It never leaves your device and is not used to identify or track you.
• Technical data. Our hosting provider keeps standard server logs — IP address, browser type, and time of request — for security and availability purposes.

We do not use analytics, advertising, or tracking cookies. We do not build visitor profiles and we do not make automated decisions about you.

2. Why we use it

Solely to read and answer your enquiry and, where it leads somewhere, to continue the professional conversation you started. We do not add you to a mailing list or use your details for marketing unless you separately ask us to.

Legal basis: your consent, given when you submit the form.

3. Who else processes it

Three providers are involved in running this site, each acting on our behalf:

• FormSubmit (formsubmit.co) — relays contact form submissions to our inbox.
• Vercel Inc. — hosts the website and processes the server logs described above.
• Google Fonts — the typefaces are loaded from Google's servers, so your browser discloses your IP address to Google when the page loads.

We do not sell, rent, or trade personal data, and we share it with no one else.

4. International transfers

These providers operate servers outside Panama, principally in the United States and the European Union. Where your data leaves Panama we rely on your consent and on providers that commit contractually to confidentiality and security standards consistent with those required by Law 81.

5. How long we keep it

We retain enquiries for as long as needed to answer them and to keep a record of our professional relationship — normally no more than five years from our last contact with you — after which they are deleted. You can ask us to delete yours sooner at any time.

6. Your rights

Under Law 81 of 2019 you may request:

• Access — a copy of the personal data we hold about you.
• Rectification — correction of data that is inaccurate or incomplete.
• Cancellation — deletion of your data when it is no longer needed.
• Opposition — that we stop using your data for a given purpose.
• Portability — your data in a structured, commonly used format.

To exercise any of these, write to [email protected] from the address you contacted us with, telling us which right you wish to exercise. We respond free of charge, within the time limits set by Law 81 and its regulation. If our response does not satisfy you, you may file a claim with the Autoridad Nacional de Transparencia y Acceso a la Información (ANTAI), the supervisory authority for data protection in Panama.

7. Security

This site is served exclusively over HTTPS, so form submissions are encrypted in transit, and access to enquiries is limited to the Istmo Group personnel who need it. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Minors

This site is not directed at minors and we do not knowingly collect personal data from persons under 18. If you believe a minor has sent us data, write to us and we will delete it.

9. Changes to this policy

We may update this policy as our practices or the law change. The date at the top reflects the current version, and any material change will be announced on this page.

10. Contact

Questions about this policy or about how we handle your data: [email protected]